Join the Team Revolutionizing Oil & Gas!

The Customer Success Advisor reports to the VP of Customer Success and is an impactful position that touches all aspects of Novi’s business. Your work will support new and existing customers and interface with Sales, Product, Engineering, and Data Science. A successful candidate will define and execute data analytics initiatives that drive customer satisfaction. You will be working directly with customers to help them solve complex business problems while ensuring they are getting the most value from Novi’s software. This role requires a very organized individual with strong attention to detail, great communication skills, and the ability to meet deadlines.

This is a hands-on data science and machine learning role working with geospatial and time-series data to deliver fast, accurate forecasts for oil & gas production and anomalies. We are growing our team in order to enable us to deliver solutions to additional challenging and long-standing industry problems for our customers.

This role involves a great deal of front-end development, so web application development skills are most important. However, the ability to also do backend development is a strong plus for the position. This is a senior role where you will have the ability to directly influence/lead architecture, coding and process decisions.